AGENCY TERMS & CONDITIONS
By confirming a booking with us, you acknowledge that you have read and agreed to these terms.
1. Bookings & Engagement
1.1 By confirming a booking, you agree to these terms:
1.1.1 That’s What They Said Ltd (“the Agent” ) act as an agent supplying voiceover artists ("the Artist") for engagements as agreed per project, and do not employ them directly.
1.1.2 You (“the Client”) are entering a direct agreement with the Artist, which we manage on your behalf and therefore cannot be held responsible for any non-fulfilment or breach of obligations between the Client and the Artist.
2. FEES AND PAYMENT
2.1 The fee for Artists is specified per engagement at the time of booking and is exclusive of VAT and any other charges as agreed at the time of booking.
2.2 That’s What They Said Ltd (“Us/We ) are not currently registered for VAT, and therefore VAT is not charged on our invoices. Where we act as an agent on behalf of third parties (e.g. voiceover artists, post-production studios), we may collect and pass through payments to them, but we do not supply these services ourselves.
2.3 The Client shall pay the Agent the Total Fee within 30 days of receipt of an invoice .
2.4 The Client is responsible for bringing to the attention of the Agent any queries regarding an invoice within 7 days of the receipt of the invoice.
2.5 All reasonable and agreed expenses incurred by the Agent and the Artist in connection with the provision of the Services and the Engagement and agreed prior to the engagement will be re-charged at cost or as agreed and are payable by the Client on production of the appropriate receipts.
2.6 The Client shall meet the costs of any pre-agreed Special Requirements prior to the Engagement.
2.7 Late payments may incur interest at 5% above the Bank of England base rate and recovery fees.
2.8 The Agent is also entitled to recover all reasonable expenses incurred in obtaining payment from the Client where any payment due to the Agent is late.
2.9 The Agent and Artist have the right to withhold Services if payment for previous engagements has not been made within 60 days of Client’s receipt of invoice.
2.10 The Client is not entitled to withhold or off-set any monies due to the Agent.
2.11 The Agent is entitled to vary the Payment(s) to take account of:
2.11.1 any additional Services changes requested by the Client which were not included at the time of booking.
2.11.2 any reasonable increase in hourly, daily, or set rates, if applicable;
2.11.3 any overrun of the booked time for the Engagement.
3. Usage and AI clause
3.1 The Artist retains ownership of their material. The Client receives a usage licence to use the performance given by the artist. Use is limited to the media, territories, and durations agreed in writing.
3.2 The Client must inform the Agent of the first air date and duration, TVR figures/Impressions, platforms used, and any extensions. Usage rights are void if reporting/payment obligations aren’t met.
3.3 The performance given by the Artist cannot be reused for any other purpose other than the agreed engagement. We do not consent to our Talents performances, voices, likeness, intellectual property and associated rights or personal data being collected, recorded, used, reproduced, processed, altered, sold on without consent or used for the purposes of data mining, digitisation, or to create any kind of synthetic, cloned with digital technologies, machine learning systems or equivalent technology or AI-generated voice models, now or in the future, on any platforms or devices known or not yet known, for any purpose or in any context.
3.4 Any dispute or claim arising out of or in connection with this subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
4. CANCELLATION
4.1 In the event that the Client cancels an Engagement less than 24 hours before its commencement then a 100% cancellation charge of the Performance Fee/BSF is still payable and will be charged.
4.2 The Client must notify the Agent immediately by email (paige @thatswhattheysaid.co.uk) of any cancellation in order that the Agent may notify the Artist.
4.3 If the venue provided by the Client is unable to accommodate the Artist and the Artist is unable to perform for this reason the Client will be liable for the full Performance Fee/BSF.
4.4 In the event of cancellation by the Artist the Agent will use their best endeavours to find a suitable replacement artist.
5. CLIENT OBLIGATIONS
5.1 The Client agrees to the following:
5.1.1 To cooperate with the Agent as may be reasonably required.
5.1.2 To refrain from directly or indirectly recruiting any person employed or engaged by the Agent for the purpose of providing the Services, except via the Agent.
5.1.3 To treat the Artist politely and in a professional manner.
5.1.4 That if the Artist is threatened, verbally or physically abused by anyone present at the performance to the extent that the Artist will be entitled not to perform, without penalty, and still be paid the full Performance Fee.
5.1.5 To be responsible for ensuring that the performance venue, and any equipment belonging to the Client and used by the Artist, comply with current health and safety regulations.
5.1.6 To have the adequate insurance policies in respect of any Engagement.
5.1.7 To comply with all legal obligations connected with the Engagement of the Artist.
5.1.8 To obtain all work permits or other approvals for the Artist prior to the commencement of an Engagement.
6. AGENT OBLIGATIONS
6.1 The Agent shall have the following obligations:
6.1.1 To supply the Services as specified by the Client in writing at the time of booking.
6.1.2 To perform the Services with reasonable skill and care and to a reasonable standard and in accordance with recognised codes of practice and statutory obligations.
6.1.3 To provide the necessary permits for all artists under the age of 18 in compliance with The Local Authority Regulations
6.1.4 To undertake all reasonable steps to provide Artists who behave in an acceptable manner but, cannot be held responsible for any poor conduct exhibited by the Artist.
6.1.5 To act as the negotiator between both the Client and the Artist.
6.1.6 To comply with the UK General Data Protection Regulation (UK GDPR)
7. CHANGES TO PERFORMANCE SCHEDULE
7.1 Any changes to the performance schedule will be subject to these Terms and Conditions.
7.2 If changes are required to the performance schedule, on the day of the event these changes should be reported immediately by email to the Agent.
7.3 In the event that the Artist is unable to complete a performance due to a delay in the start of the performance schedule, the Client shall remain liable to pay the Artist the full Performance Fee due.
7.4 Should the Artist be required by the Client to extend the length of the performance the Agent is entitled to charge the Client a further fee at the agreed hourly rate.
8. RE-ENGAGEMENT OF THE ARTIST
The Client undertakes to negotiate all future bookings for the Artist directly with the Agent
9. TERMINATION
9.1 The Agreement shall continue until the Services have been provided or any subsequent date as mutually agreed in writing by both parties or until terminated by either party in accordance with these Terms and Conditions.
9.2 The Agent may terminate the Agreement if the Client has failed to make over any payment due within 60 days of the sum being requested.
9.3 Either party may terminate the Agreement by notice in writing to the other if:
9.3.1 the other party commits a material breach of these Terms and Conditions and, in the case of a breach capable of being remedied, fails to remedy it within a reasonable time of being given written notice from the other party to do so; or
9.3.2 the other party commits a material breach of these Terms and Conditions which cannot be remedied under any circumstances; or
9.3.3 the other party passes a resolution for winding up (other than for the purpose of solvent amalgamation or reconstruction), or a court of competent jurisdiction makes an order to that effect; or
9.3.4 the other party ceases to carry on its business or substantially the whole of its business; or
9.3.5 the other party is declared insolvent or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors; or a liquidator, receiver, administrative receiver, manager, trustee or similar officer is appointed over any of its assets.
9.4 In the event of termination the Client undertakes to complete any outstanding Total Fees for work done and expenses incurred up to the date of termination.
9.5 Any rights to terminate the Agreement shall be without prejudice to any other accrued rights and liabilities of the parties arising in any way out of the Agreement as at the date of termination.
10. LIMITATION OF LIABILITY
Nothing in these Terms and Conditions shall exclude or limit the liability of the Agent for death or personal injury or any other liability that is non-excludable as a matter of law. The Agent shall not be liable for any direct, indirect or consequential loss or damage suffered by the Client or any third party howsoever caused, as a result of any negligence, breach of contract or otherwise.
11. INDEMNITY
The Client shall indemnify the Agent against all claims, costs, and expenses which the Agent may incur and which arise directly or indirectly from the Client’s breach of any of its obligations under these Terms and Conditions.
12. FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
13. ASSIGNMENT
The Client shall not be entitled to assign its rights or obligations or delegate its duties under this Agreement without the prior written consent of the Agent.
14. WAIVER
The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions.
15. NOTICES
Any notice to be given by either party to the other may be served by email, personal service or by post to the registered address of the other party or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.
16. THIRD PARTY RIGHTS
Nothing in this agreement confers or purports to confer on any third party any benefit or any right to enforce any term of this agreement which that third party would not have had but for the Contracts (Rights of Third Parties) Act 1999
17. WHOLE AGREEMENT
This Agreement contains the entire agreement and understanding between you and us and supersedes any previous agreement or understanding (whether oral or written) between you and us, in relation to the subject-matter of this agreement.
18. VARIATION
We reserve the right to make reasonable changes to this Agreement Changes will be notified to you in writing before the date upon which they come into force. No other variation to this Agreement, or waiver of any right or obligation under it, will be effective unless made by the parties and evidenced in writing and signed by or on or behalf of the parties and expressed to be such a variation or waiver. In entering into this Agreement neither party has relied on any statement, representation or promise not expressly contained in it, provided that nothing in this Clause 13 will have effect to exclude the liability of either party for fraud or fraudulent misrepresentation.
19. SEVERANCE
If any provision of this Agreement (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of this Agreement shall not be affected.
20. GOVERNING LAW
This Agreement and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.
21. JURISDICTION
The parties irrevocably agree that the courts of England and Wales shall have jurisdiction to settle any dispute or claim arising out of, or in connection with, this Agreement, its subject matter or formation (including non-contractual disputes or claims).
22. COUNTERPARTS
This Agreement may be signed in any number of separate counterparts, each of which when signed and dated shall be an original, and such counterparts taken together shall constitute one and the same agreement.
By continuing with a booking, you acknowledge that you have read and agreed to these terms.